30-Day Buyer Assurance Guarantee

The 30-Day Buyer Assurance Guarantee protects the buyer in the event an item is significantly not as described (SNAD). Reasons the buyer can claim a refund include:

  • Wrong Item: the item delivered is not the item offered, or is inauthentic.
  • Incomplete: the item does not include everything offered, or the quantity offered.
  • Inaccurate: the item delivered does not match the description in the offer.
  • Condition: the item's condition is clearly worse than offered.
  • Omission: the offer omitted key details that reduce the item's expected value.
  • Defective: the item delivered is defective.

Note that buyer's regret ("I changed my mind," "I don't like it," "I found a better deal," etc.) is not an acceptable reason for return under the 30-Day Buyer Assurance Guarantee, and WebThriftStore does not honor buyer's regret return requests.